15 Jan 2026

US Based Senior IT Operations Engineer

Work from home

Agilus is recruiting for a US Based Senior IT Operations Engineer in the IT Sector.
This is a founding IT Operations role within the People Team. You will own all IT operations and security processes for the organization, build systems from scratch, and create scalable policies. This role requires high ownership, technical expertise, and the ability to move fast in a high-growth environment.

A typical day:
  • Access & Identity Management - Manage SSO, SAML, IAM workflows across multiple systems
  • IT Support - Resolve IT and security-related issues - Revamp IT help desk and ticketing processes
  • Security & Compliance - Audit and expand security policies - Maintain compliance and data protection standards
  • Systems & Infrastructure - Improve operational efficiency - Manage vendor relationships for core platforms
  • Implement workflow automation
  • Policy development

Successful candidates will have:
  • Identity & Access Management (IAM): SSO, SAML, user provisioning/de-provisioning
  • HRIS Integration: Rippling or similar systems
  • Email & Domain Management: Google Workspace, DNS, SPF/DKIM/DMARC
  • Security Policies: MFA, endpoint security, compliance basics
  • Troubleshooting: Network, VPN, device setup
  • Automation: Zapier, scripting (Python, PowerShell, Bash)
  • Collaboration Tools: Google Suite, Slack, Atlassian, Notion, Airtable

What's in it for you:
  • $125000.00 - $180000.00 annually
  • Remote first employment
  • Strong company culture
  • Extreme ownership of work
  • Chance to make a direct impact

An ideal candidate has:
  • 3+ years of IT experience in a fast-paced, high-growth environment
  • Strong technical aptitude and problem-solving skills
  • Familiarity with IT ticketing systems (Jira Service Management or similar).
  • Excellent communication skills for engaging with non-technical employees
  • Resourceful and self-aware; able to identify and fill skill gaps

This posting is for an active opening.

Interested?
Please apply directly online

Agilus would like to thank all candidates for their interest in this opportunity. Due to the volume of resumes we receive; we may only be able to respond directly to those candidates being selected for an interview.
We encourage you to visit agilus.ca regularly or subscribe to our email alerts at agilus.ca/Account/Register as new exciting employment opportunities become available daily.

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