$50.00-$70.00 HOUR 9/24/2026 2:08:18 PM 9/24/2026 2:08:18 PM Product Operations Specialist <div>Agilus by Synergie is recruiting for a Product Operations Specialist in the Pension Domain in a hybrid work environment in Toronto, Ontario. We are seeking an experienced Product Operations Specialist to support the Capital Markets Investment Analytics Technology portfolio. This role coordinates day-to-day Product Operations and supports the effective execution of a defined cloud transformation program and established operational processes. The successful candidate will work closely with Product Owners, Product Engineering Leaders, Engineers, Architects, Data teams, and business stakeholders to maintain delivery visibility, coordinate dependencies, support release readiness, and keep portfolio reporting accurate and decision-useful. Accountabilities:<ul><li>Product Operations & Work Management Coordinate day-to-day Product Operations activities and operating cadences across the portfolio. Ensure target work management processes are consistently executed, maintained, and improved within approved direction. Coordinate recurring operational processes such as backlog refinement, replenishment, intake coordination, bug management, bug reviews, checklist reviews, delivery reviews, and related follow-up activities. Maintain accurate work management information, including backlog health, priorities, ownership, status, risks, dependencies, decisions, and actions. Partner with Product Owners and Product Engineering Leaders to ensure product goals, priorities, and roadmap commitments are clearly documented, communicated, and understood across teams. Identify gaps in process execution or operational discipline, address routine issues, and escalate unresolved concerns to the appropriate accountable leader. Delivery & Cloud Transformation Coordination Maintain portfolio cloud transformation roadmaps, milestones, risks, dependencies, decisions, and action plans. Coordinate activities across cloud migration workstreams and drive timely follow-up against agreed actions and commitments. Prepare and maintain the CMIA weekly update for the broader Cloud Migration Program. Perform or coordinate migration readiness assessments, impact analysis, dependency tracking, and related delivery analysis. Support Product Engineering Leaders with stakeholder communications, executive updates, and Steering Committee materials. Escalate material risks, resource constraints, unresolved ownership, cross-team conflicts, and decisions requiring accountable-leader approval. Release Readiness & Dependency Management Coordinate release readiness activities and ensure delivery, testing, operational, dependency, and communication considerations are identified and tracked. Maintain visibility into cross-team, cross-platform, and program-level dependencies and handoffs. Facilitate follow-up and resolution activities to reduce execution delays and delivery risk. Ensure unresolved dependencies and readiness concerns are clearly communicated and escalated when required. Jira, Reporting & Governance Configure and maintain Jira boards, dashboards, workflows, roadmaps, filters, and automation needed to support effective work management. Create and maintain processes and reporting views that improve visibility, accountability, and follow-through. Support consistent application of agreed Product Operations standards, templates, definitions, and governance practices. Ensure Jira data is accurate, complete, and structured to support operational and leadership reporting. Metrics, Analytics & Insights Develop and maintain Power BI dashboards and operational reporting solutions. Define, maintain, and improve metrics that provide insight into delivery performance, backlog health, quality and bug trends, roadmap progress, dependencies, risks, and overall portfolio health. Translate operational and delivery data into concise, executive-ready insights and recommendations. Support leadership decision-making through timely, accurate, and decision-useful reporting. Operational Connectivity & Continuous Improvement Serve as the operational connector across Product, Engineering, Architecture, Data, Operations, business stakeholders, and delivery partners. Create clarity across teams by ensuring priorities, dependencies, risks, handoffs, and required decisions are understood. Identify pain points and recommend practical improvements to intake, coordination, documentation, reporting, and delivery processes. Support adoption of agreed Product Operations practices and contribute improvement ideas without replacing the decision rights of Product Owners or Product Engineering Leaders.</li></ul>Successful candidates will have:<ul><li>4+ years of experience in Product Operations, Agile Delivery, Scrum Master, Delivery Coordination, Project or Program Coordination, or a related technology delivery role. Demonstrated experience supporting Agile software delivery teams and independently coordinating work across multiple stakeholders. Practical knowledge of Agile, Scrum, Kanban, backlog management, release readiness, and modern technology delivery practices. Strong Jira experience, including dashboards, reporting, board configuration, workflows, automation, roadmaps, and dependency tracking. Strong Power BI experience, including dashboard development, data visualization, operational reporting, and KPI reporting. Experience developing and maintaining delivery metrics, scorecards, reports, and executive-ready materials. Sufficient technical understanding to engage effectively with engineers, architects, data teams, and technology leaders and to connect delivery impacts across systems and workstreams. Excellent organizational, analytical, problem-solving, communication, presentation, and facilitation skills. Ability to work independently, manage competing priorities, and maintain consistent follow-through with limited supervision. </li></ul>You'll receive:<ul><li>$50.00 - $70.00 hourly</li><li>a 6 month contract extendable</li></ul>Additional Competencies:<ul><li>Relevant bachelor's degree, college diploma, or equivalent combination of education and experience. Certified Scrum Master, PMI-ACP, SAFe, or equivalent Agile certification. Experience in financial services, investment management, capital markets, or an enterprise technology environment. Experience supporting cloud migration, modernization, or other complex technology change initiatives. Experience with Azure, Confluence, Microsoft Excel, and Microsoft PowerPoint. Lean, Six Sigma, or other process improvement experience.</li></ul><div>This posting is for an active opening. </div>Interested? Please apply directly online Agilus by Synergie would like to thank all candidates for their interest in this opportunity. Due to the volume of resumes we receive; we may only be able to respond directly to those candidates being selected for an interview.We encourage you to visit agilus.ca regularly or subscribe to our email alerts at <a href="https://en.agilus.ca/Account/Register" >agilus.ca/Account/Register</a> as new exciting employment opportunities become available daily.</div> Toronto ON M2M 4H5 Contract Toronto, ON 2216

24 Sep 2026

Product Operations Specialist

Toronto, ON

Agilus by Synergie is recruiting for a Product Operations Specialist in the Pension Domain in a hybrid work environment in Toronto, Ontario.
We are seeking an experienced Product Operations Specialist to support the Capital Markets Investment Analytics Technology portfolio. This role coordinates day-to-day Product Operations and supports the effective execution of a defined cloud transformation program and established operational processes. The successful candidate will work closely with Product Owners, Product Engineering Leaders, Engineers, Architects, Data teams, and business stakeholders to maintain delivery visibility, coordinate dependencies, support release readiness, and keep portfolio reporting accurate and decision-useful.
Accountabilities:

Product Operations & Work Management Coordinate day-to-day Product Operations activities and operating cadences across the portfolio. Ensure target work management processes are consistently executed, maintained, and improved within approved direction. Coordinate recurring operational processes such as backlog refinement, replenishment, intake coordination, bug management, bug reviews, checklist reviews, delivery reviews, and related follow-up activities. Maintain accurate work management information, including backlog health, priorities, ownership, status, risks, dependencies, decisions, and actions. Partner with Product Owners and Product Engineering Leaders to ensure product goals, priorities, and roadmap commitments are clearly documented, communicated, and understood across teams. Identify gaps in process execution or operational discipline, address routine issues, and escalate unresolved concerns to the appropriate accountable leader. Delivery & Cloud Transformation Coordination Maintain portfolio cloud transformation roadmaps, milestones, risks, dependencies, decisions, and action plans. Coordinate activities across cloud migration workstreams and drive timely follow-up against agreed actions and commitments. Prepare and maintain the CMIA weekly update for the broader Cloud Migration Program. Perform or coordinate migration readiness assessments, impact analysis, dependency tracking, and related delivery analysis. Support Product Engineering Leaders with stakeholder communications, executive updates, and Steering Committee materials. Escalate material risks, resource constraints, unresolved ownership, cross-team conflicts, and decisions requiring accountable-leader approval. Release Readiness & Dependency Management Coordinate release readiness activities and ensure delivery, testing, operational, dependency, and communication considerations are identified and tracked. Maintain visibility into cross-team, cross-platform, and program-level dependencies and handoffs. Facilitate follow-up and resolution activities to reduce execution delays and delivery risk. Ensure unresolved dependencies and readiness concerns are clearly communicated and escalated when required. Jira, Reporting & Governance Configure and maintain Jira boards, dashboards, workflows, roadmaps, filters, and automation needed to support effective work management. Create and maintain processes and reporting views that improve visibility, accountability, and follow-through. Support consistent application of agreed Product Operations standards, templates, definitions, and governance practices. Ensure Jira data is accurate, complete, and structured to support operational and leadership reporting. Metrics, Analytics & Insights Develop and maintain Power BI dashboards and operational reporting solutions. Define, maintain, and improve metrics that provide insight into delivery performance, backlog health, quality and bug trends, roadmap progress, dependencies, risks, and overall portfolio health. Translate operational and delivery data into concise, executive-ready insights and recommendations. Support leadership decision-making through timely, accurate, and decision-useful reporting. Operational Connectivity & Continuous Improvement Serve as the operational connector across Product, Engineering, Architecture, Data, Operations, business stakeholders, and delivery partners. Create clarity across teams by ensuring priorities, dependencies, risks, handoffs, and required decisions are understood. Identify pain points and recommend practical improvements to intake, coordination, documentation, reporting, and delivery processes. Support adoption of agreed Product Operations practices and contribute improvement ideas without replacing the decision rights of Product Owners or Product Engineering Leaders.

Successful candidates will have:

4+ years of experience in Product Operations, Agile Delivery, Scrum Master, Delivery Coordination, Project or Program Coordination, or a related technology delivery role. Demonstrated experience supporting Agile software delivery teams and independently coordinating work across multiple stakeholders. Practical knowledge of Agile, Scrum, Kanban, backlog management, release readiness, and modern technology delivery practices. Strong Jira experience, including dashboards, reporting, board configuration, workflows, automation, roadmaps, and dependency tracking. Strong Power BI experience, including dashboard development, data visualization, operational reporting, and KPI reporting. Experience developing and maintaining delivery metrics, scorecards, reports, and executive-ready materials. Sufficient technical understanding to engage effectively with engineers, architects, data teams, and technology leaders and to connect delivery impacts across systems and workstreams. Excellent organizational, analytical, problem-solving, communication, presentation, and facilitation skills. Ability to work independently, manage competing priorities, and maintain consistent follow-through with limited supervision.

You'll receive:

$50.00 - $70.00 hourly
a 6 month contract extendable

Additional Competencies:

Relevant bachelor's degree, college diploma, or equivalent combination of education and experience. Certified Scrum Master, PMI-ACP, SAFe, or equivalent Agile certification. Experience in financial services, investment management, capital markets, or an enterprise technology environment. Experience supporting cloud migration, modernization, or other complex technology change initiatives. Experience with Azure, Confluence, Microsoft Excel, and Microsoft PowerPoint. Lean, Six Sigma, or other process improvement experience.

This posting is for an active opening.

Interested?
Please apply directly online

Agilus by Synergie would like to thank all candidates for their interest in this opportunity. Due to the volume of resumes we receive; we may only be able to respond directly to those candidates being selected for an interview.
We encourage you to visit agilus.ca regularly or subscribe to our email alerts at agilus.ca/Account/Register as new exciting employment opportunities become available daily.

Job Code 157951

We value a diverse workplace.

Agilus by Synergie is committed to employ people from diverse backgrounds and we actively demonstrate inclusiveness through fair, equitable and accessible hiring practices. We recognize the strength that comes from different experiences, backgrounds and perspectives and welcome candidates who identify as visible minorities, Indigenous people, persons with disabilities, and persons within the LGBTQ+ community. We feel it is important as an organization that all people have access and opportunity to be employed, to be valued and to be respected.

Our recruiting process is human-centric and supported by AI. Our AI assistant may reach out to applicants for a prescreen. All results will be reviewed and evaluated by our Canadian based, human recruiting team.

Accommodations for job applicants with disabilities will be provided upon request during the recruitment, assessment, selection and placement process. Alternative format available on Request.