27 May 2026

Legal Support Specialist

Work from home

Agilus by Synergie is recruiting for several Legal Support Specialists in the legal field.
This fully remote role is ideal for bilingual legal professionals who enjoy client-facing work in a structured, high-volume environment. As a Legal Customer Support Specialist, you will assist clients with complex inquiries, review and interpret documentation, and provide accurate, empathetic support in both English and French while managing sensitive matters with discretion and professionalism.
What's in it for you:

$28.00 hourly
Fully remote work-from-home position within Canada
Opportunity to leverage legal training in a client-facing support role
Structured and fast-paced professional environment
Exposure to complex and sensitive legal and medical matters
Stable role with clear processes and expectations

Responsibilities:

Support clients through inbound and warm-transferred communications
Review and interpret documentation to provide personalised guidance
Research and resolve inquiries using internal systems and case files
Document client interactions accurately and in detail
Handle sensitive matters with empathy, discretion, and professionalism

Requirements:

Bring a legal background such as Law Clerk, Paralegal, or similar experience
Demonstrate full bilingual fluency in English and French
Apply strong communication, judgement, and active listening skills
Navigate multiple systems efficiently in a fast-paced environment
Use a personal computer meeting required technical specifications
Maintain internet speeds of at least 20 Mbps download and 5 Mbps upload with jitter of 20 ms or less Operate a computer with Intel i5 or AMD Ryzen 5 processor or better Use a device with a minimum of 8 GB RAM and 256 GB storage Run Windows 10 or higher, including MacBook Pro M1 running Windows

This posting is for an active opening.

Interested?
Please apply directly online

Agilus by Synergie would like to thank all candidates for their interest in this opportunity. Due to the volume of resumes we receive; we may only be able to respond directly to those candidates being selected for an interview.
We encourage you to visit agilus.ca regularly or subscribe to our email alerts at agilus.ca/Account/Register as new exciting employment opportunities become available daily.

Job Code 155159

We value a diverse workplace.

Agilus by Synergie is committed to employ people from diverse backgrounds and we actively demonstrate inclusiveness through fair, equitable and accessible hiring practices. We recognize the strength that comes from different experiences, backgrounds and perspectives and welcome candidates who identify as visible minorities, Indigenous people, persons with disabilities, and persons within the LGBTQ+ community. We feel it is important as an organization that all people have access and opportunity to be employed, to be valued and to be respected.

Our recruiting process is human-centric and supported by AI. Our AI assistant may reach out to applicants for a prescreen. All results will be reviewed and evaluated by our Canadian based, human recruiting team.

Accommodations for job applicants with disabilities will be provided upon request during the recruitment, assessment, selection and placement process. Alternative format available on Request.