09 Jul 2026

Bilingual Call Centre Representative

Work from home

Bilingual Call Centre Representative – Remote
Agilus by Synergie is recruiting for several Bilingual Call Centre Representatives in the legal field.
Join a dynamic remote team as a Bilingual Call Centre Representative supporting clients across Ontario and Quebec. In this full-time role, you will handle calls and emails in English and French, provide accurate solutions, and deliver a high-quality client experience. If you enjoy helping others and thrive in a professional, process-driven environment, this is a great opportunity with potential for longer-term growth.
Responsibilities:

Handle inbound calls and emails in English and French with professionalism
Investigate client inquiries and provide accurate, timely solutions
Apply knowledge and tools to resolve issues on first contact
Document interactions clearly while following established procedures
Deliver empathetic service while managing multiple systems

Requirements:

Demonstrate strong bilingual communication skills in English and French
Experience in customer service or call centre environments
Exhibit strong data entry and written communication abilities
Navigate Microsoft Office and multiple systems comfortably

What's in it for you:

$19.00 hourly
Work remote from anywhere in Canada
Gain valuable experience with potential for long-term opportunities
Develop skills through hands-on client support and systems use

Technical Requirements:

You will use your own device. Reliable internet: 20 Mbps download / 5 Mbps upload, jitter = 10 ms
Processor: Intel i5, AMD Ryzen 5, or better
Memory & Storage: 8 GB RAM, 256 GB storage minimum
Operating System: Windows 10 or higher
Setup: Dual monitors and headset
A MacBook Pro (M1 chip) running Windows 10 or higher may also be considered

This posting is for future talent planning and does not reflect a current vacancy.

Interested?
Please apply directly online

Agilus by Synergie would like to thank all candidates for their interest in this opportunity. Due to the volume of resumes we receive; we may only be able to respond directly to those candidates being selected for an interview.
We encourage you to visit agilus.ca regularly or subscribe to our email alerts at agilus.ca/Account/Register as new exciting employment opportunities become available daily.

Job Code 156296

We value a diverse workplace.

Agilus by Synergie is committed to employ people from diverse backgrounds and we actively demonstrate inclusiveness through fair, equitable and accessible hiring practices. We recognize the strength that comes from different experiences, backgrounds and perspectives and welcome candidates who identify as visible minorities, Indigenous people, persons with disabilities, and persons within the LGBTQ+ community. We feel it is important as an organization that all people have access and opportunity to be employed, to be valued and to be respected.

Our recruiting process is human-centric and supported by AI. Our AI assistant may reach out to applicants for a prescreen. All results will be reviewed and evaluated by our Canadian based, human recruiting team.

Accommodations for job applicants with disabilities will be provided upon request during the recruitment, assessment, selection and placement process. Alternative format available on Request.