03 Jul 2026

IT Communications & Training Specialist

Mississauga, ON

Are you passionate about helping people learn, adapt, and succeed with technology?
Agilus by Synergie is recruiting for an IT Communications & Training Specialist in the IT space in Mississauga, Ontario.
We are seeking an enthusiastic IT Communications & Training Specialist to bridge the gap between technology and people by developing engaging training programs, clear communications, and effective learning resources that support business transformation and user adoption.
Total rewards:

$70000.00 - $80000.00 annually
Permanent position
Opportunity to work on enterprise-wide technology and business transformation projects
Career growth within IT, training, communications, and change management
Full benefits and RRSP match after 3 months probation period
3 weeks vacation
Funded training and development program
Employee and Family Assistance Program?
Free parking and EV Charging facility??

A typical day:

Develop and execute communication strategies supporting IT initiatives, projects, system upgrades, and organizational changes
Design, develop, and deliver engaging training programs for enterprise applications, business systems, and internally developed software
Create user guides, job aids, quick-reference materials, video tutorials, and eLearning content
Conduct training needs assessments and identify learning solutions to address performance gaps
Coordinate and manage training initiatives from planning through implementation and completion
Collaborate with IT teams, subject matter experts, HR, and business leaders to ensure training and communications align with organizational goals
Support employee onboarding by providing personalized training and coaching on business systems and processes
Maintain training documentation and ensure employees remain informed about new technologies, application enhancements, and process changes

Successful candidates will have:

Minimum 3 years of experience in training, learning development, IT communications, or a related role
Experience creating instructional materials such as software tutorials, eLearning modules, user guides, and training presentations
Strong written and verbal communication skills with the ability to explain technical concepts to non-technical audiences
Experience using tools such as Adobe Creative Suite, Camtasia, Articulate, or other learning content development platform
Strong project management, organization, and time management skills
Ability to analyze information and transform complex processes into simple, engaging learning experiences
Technically savvy with the ability to quickly learn new software, systems, and business processes
Customer-focused mindset with exceptional stakeholder management and collaboration skills

This posting is for an active opening.

Interested?
Please apply directly online

Agilus by Synergie would like to thank all candidates for their interest in this opportunity. Due to the volume of resumes we receive; we may only be able to respond directly to those candidates being selected for an interview.
We encourage you to visit agilus.ca regularly or subscribe to our email alerts at agilus.ca/Account/Register as new exciting employment opportunities become available daily.

Job Code 156176

We value a diverse workplace.

Agilus by Synergie is committed to employ people from diverse backgrounds and we actively demonstrate inclusiveness through fair, equitable and accessible hiring practices. We recognize the strength that comes from different experiences, backgrounds and perspectives and welcome candidates who identify as visible minorities, Indigenous people, persons with disabilities, and persons within the LGBTQ+ community. We feel it is important as an organization that all people have access and opportunity to be employed, to be valued and to be respected.

Our recruiting process is human-centric and supported by AI. Our AI assistant may reach out to applicants for a prescreen. All results will be reviewed and evaluated by our Canadian based, human recruiting team.

Accommodations for job applicants with disabilities will be provided upon request during the recruitment, assessment, selection and placement process. Alternative format available on Request.