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29 Jun 2026
Customer Service Specialist - 6 months Temporary Position
London, ON
Looking for a role where you can thrive in a fast-paced environment connecting customers, sales orders, and service to keep everything moving?Agilus by Synergie is recruiting for a Customer Service Specialist - 6 months Temporary Position in the Environmental Services Industry in a hybrid work environment in London, Ontario. Agilus is seeking a Customer Service Specialist (6 month contract) to work in at a world-class manufacturing facility located in London, ON working a steady hybrid day shift (Monday through Friday). This facility produces UV water treatment systems for clients on a Industrial, Municipal and global level Total rewards:- $22.00 - $24.00 hourly
- Payday every Friday!
- 4% vacation pay added to every pay check!
- Opportunity to learn and grow in an expanding company
- Dayshift, Monday to Friday, 40 hours per week. Hybrid model, 1 Day Work from Home
- Casual Business dress code
- On-Site Parking
A typical day:- Understand and apply warranty policies based on conditions reported at customer sites
- Enter all customer replacement and spare part orders in the software system
- Monitor and follow up on order on-time delivery (OTD)
- Assist Account Managers with quoting as required
- Coordinate part needs for Field Service Tech site visits based on site conditions and emergency requirements
- Handle incoming customer service inquiries related to parts orders
- Collaborate with logistics and internal operations to resolve complex customer issues related to international trade or supply chain challenges
Successful candidates will have:- 3–5 years of experience in customer service, order management, or a similar operations role in a fast-paced environment
- Post-secondary education or equivalent experience in a related field
- Experience with ERP and CRM systems (e.g., INFOR LN, Salesforce/SFDC) is an asset. Strong working knowledge of Microsoft Office (Excel, Word)
- Strong customer service and interpersonal skills, with the ability to manage high-volume work across multiple systems and tools to resolve issues positively
- Effective communication and collaboration across cross-functional teams and with multiple stakeholders, internal customers, and associates in a municipal environment
- High attention to detail with a focus on accuracy and data quality, with strong organizational and scheduling abilities
- Self-motivated, able to multi-task, and balance competing priorities while meeting deadlines and negotiating when necessary
- Ability to work in a fast-paced environment, prioritize tasks, and manage pressure while problem solving effectively
This posting is for an active opening. We want to connect with you! Please apply directly online Agilus by Synergie would like to thank all candidates for their interest in this opportunity. Due to the volume of resumes we receive; we may only be able to respond directly to those candidates being selected for an interview.We encourage you to visit agilus.ca regularly or subscribe to our email alerts at agilus.ca/Account/Register as new exciting employment opportunities become available daily.
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