05 Mar 2026

Director of Field Support

Halton Hills,, ON

Agilus is recruiting for a Director of Field Support in the Property Damage Restoration Industry in Halton Hills,, Ontario.
The Director of Field Support oversees estimator training, operational support, and technical guidance for locations across Canada. They act as both a coach and quality-control leader, ensuring strong estimator skills, consistent estimates, healthy margins, and successful claim outcomes on all restoration projects.
Total rewards:

$100000.00 - $105000.00 annually
Hybrid work model: 3 days in office, 2 days work from home, 8am - 4pm
Four weeks of paid vacation, providing generous time to recharge and maintain work–life balance.
Comprehensive benefits starting on day one, ensuring immediate support for your health and well-being.
Annual bonus opportunity tied to individual performance, recognizing and rewarding strong contributions.
Company vehicle provided, with all fuel expenses covered, supporting seamless travel and field operations.
Paid sick days, offering flexibility and support when health needs arise.

A typical day:

Support franchise locations across Canada by promoting consistent estimating and project management practices.
Provide expert training on accurate, high-quality estimating across all loss types.
Deliver field support and guidance throughout the full claim cycle from start to finish.
Oversee estimate quality, scoping, and file documentation to ensure network-wide standards.
Collaborate with reviewers and adjusters to meet industry expectations for accuracy and timeliness.
Identify opportunities to streamline processes and standardize service across all locations.
Conduct internal estimate reviews and provide ongoing training, coaching, and technical support.

The successful candidate brings:

3–5 years of project management experience in insurance restoration, including emergency and repair work.
Highly proficient in Xactimate with experience reviewing and producing accurate, high-quality estimates.
Strong knowledge of insurance claims processes, carrier standards, and restoration best practices.
Ability to travel across Canada to visit different franchises (25% of the time)
Experience in water, fire, and reconstruction projects, with large or complex loss exposure considered an asset.
IICRC certifications (WRT, FSRT, ASD, AMRT, etc.) or prior certification history considered an asset.
Background in training, coaching, or leadership with the ability to mentor teams effectively.
Exceptional communication, relationship-building, and conflict-resolution skills with a positive, professional demeanor.

This posting is for an active opening.

Interested?
Please apply directly online

Agilus would like to thank all candidates for their interest in this opportunity. Due to the volume of resumes we receive; we may only be able to respond directly to those candidates being selected for an interview.
We encourage you to visit agilus.ca regularly or subscribe to our email alerts at agilus.ca/Account/Register as new exciting employment opportunities become available daily.

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We value a diverse workplace.

Agilus Work Solutions is committed to employ people from diverse backgrounds and we actively demonstrate inclusiveness through fair, equitable and accessible hiring practices. We recognize the strength that comes from different experiences, backgrounds and perspectives and welcome candidates who identify as visible minorities, Indigenous people, persons with disabilities, and persons within the LGBTQ+ community. We feel it is important as an organization that all people have access and opportunity to be employed, to be valued and to be respected.

Our recruiting process is human-centric and supported by AI. Our AI assistant may reach out to applicants for a prescreen. All results will be reviewed and evaluated by our Canadian based, human recruiting team.

Accommodations for job applicants with disabilities will be provided upon request during the recruitment, assessment, selection and placement process. Alternative format available on Request.