14 Sep 2026

Bilingual Customer Service Representative

Calgary, AB

Agilus by Synergie is recruiting for a Bilingual Customer Service Representative in the Oil and Gas Sector in Calgary, Alberta.
Provide best-in-class service and customer relationship management to existing and new wholesale customers across National Wholesale Sales network.
Total rewards:

$39.00 hourly
Fluent in French and English, written and spoken.
12 Months of contract position
Office-based role, Calgary
Regular 40-hour work week, Monday to Friday

A typical day:

Coordinate, create, and respond to Customer Relationship Management (CRM) activities related to existing accounts and establishing new accounts, pricing, and tax exemptions.
Create and maintain customer master data in D365 CRM for Downstream Sales and Credit teams, including: Direct Sales, Retail Sales, Wholesale Distributors, Petro-Pass accounts.
Collaborate with Sales and Marketing teams, including: Direct/Inside Sales, Distribution Asset Management, Account Managers, Credit, Invoicing, Training.
Ensure new accounts comply with security and reliability requirements for fuel supply.
Create reports based on customer needs.
Provide trusted recommendations and best practices to optimize Petro-Canada’s product management platforms.

Successful candidates will have:

Fluent in French and English, written and spoken.
Post-secondary education or undergraduate degree in a relevant field.
Intermediate proficiency in Microsoft Office.
Strong verbal and written communication skills.
5+ years of experience in a related field (Business, Sales, Marketing).

Job Code 157709

We value a diverse workplace.

Agilus by Synergie is committed to employ people from diverse backgrounds and we actively demonstrate inclusiveness through fair, equitable and accessible hiring practices. We recognize the strength that comes from different experiences, backgrounds and perspectives and welcome candidates who identify as visible minorities, Indigenous people, persons with disabilities, and persons within the LGBTQ+ community. We feel it is important as an organization that all people have access and opportunity to be employed, to be valued and to be respected.

Our recruiting process is human-centric and supported by AI. Our AI assistant may reach out to applicants for a prescreen. All results will be reviewed and evaluated by our Canadian based, human recruiting team.

Accommodations for job applicants with disabilities will be provided upon request during the recruitment, assessment, selection and placement process. Alternative format available on Request.