13 May 2026

Bilingual Customer Service Representative

Calgary, AB

Agilus is recruiting for a Bilingual Customer Service Representative in the Oil and Gas Sector in Calgary, Alberta.
As a Customer Service Representative, you will provide best in-class service and customer relationship management to existing and new wholesale customers across our National Wholesale Sales network.
Total rewards:

$19.00 - $25.00 hourly
12 Months of contract position.

A typical day:

Coordinate, create and respond to Customer Relationship Management (CRM) activities related to existing accounts or the establishment of new accounts, pricing and tax exemptions.
Create and maintain customer master data in D365 CRM for the Downstream Sales and Credit teams, including Direct Sales, Retail Sales, Wholesale Distributors, and Petro-Pass accounts.
Collaborate with the Sales and Marketing teams which include Direct / Inside Sales, Distribution, Asset Management and Account Managers, Credit, Invoicing, in maintaining and setting up new accounts while ensuring the security and reliability of fuel supply to customers.
Create reports based on customer needs and provide trusted recommendations and best practices to utilize Petro-Canada’s product management platforms.

Successful candidates will have:

Ability to write and speak fluently in French and English.
5+ years of experience in a related field (i.e. business, Sales and Marketing)
A post-secondary education, or undergraduate degree, in a relevant field of study.
Intermediate proficiency in Microsoft Office.
Proficient verbal and written communication skills

Job Code 154731

We value a diverse workplace.

Agilus Work Solutions is committed to employ people from diverse backgrounds and we actively demonstrate inclusiveness through fair, equitable and accessible hiring practices. We recognize the strength that comes from different experiences, backgrounds and perspectives and welcome candidates who identify as visible minorities, Indigenous people, persons with disabilities, and persons within the LGBTQ+ community. We feel it is important as an organization that all people have access and opportunity to be employed, to be valued and to be respected.

Our recruiting process is human-centric and supported by AI. Our AI assistant may reach out to applicants for a prescreen. All results will be reviewed and evaluated by our Canadian based, human recruiting team.

Accommodations for job applicants with disabilities will be provided upon request during the recruitment, assessment, selection and placement process. Alternative format available on Request.